Shipping Policy

Last updated: 16 September 2026

1. Shipping Area

SafeTatt Europe ships to destinations that are enabled at checkout, primarily within the European Union and European Economic Area. Exact availability is shown during checkout.

2. Shipping Methods

Depending on the destination and availability, delivery methods may include:

• InPost International — parcel locker or supported delivery service;
• DPD Courier — home delivery;
• DPD Pickup — pickup point or parcel locker;
• other tracked carriers shown at checkout.

3. Order Processing

Orders are processed on business days, Monday to Friday, excluding public holidays. As an operational target, orders received before approximately 15:00 CET for DPD and 17:00 CET for InPost may be dispatched the same business day where stock and carrier collection allow. These cut-off times are operational targets, not guaranteed delivery promises.

4. Delivery Times

Typical delivery within the EU/EEA is approximately 2–7 business days after dispatch, depending on destination and carrier. The estimate shown at checkout or in the order confirmation applies to the specific order.

5. Tracking

Where tracking is available, tracking information is sent or made available after dispatch.

6. Shipping Costs

Shipping charges and any free-shipping threshold are shown before payment is completed. We do not add undisclosed SafeTatt shipping fees after checkout.

7. Customs and Cross-Border Charges

Shipments within the EU customs territory generally do not involve import customs formalities for the consumer. For destinations outside the EU customs territory, if offered, local import taxes or fees may apply unless the checkout or shipping method states that such charges are included.

8. Delays

Carrier delays, customs processing, weather, strikes and other events outside our direct control may affect delivery. We remain responsible for our statutory obligations toward consumers and will assist with materially delayed or lost shipments.

9. Undeliverable Parcels

If a parcel is returned because of an incorrect address, refusal, failure to collect or another issue attributable to the recipient, reasonable reshipping costs may apply. This does not apply where the problem was caused by us or the carrier.

10. Contact

Email: help@safetatt.eu